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Luxury Cleaning and Organizational Techniques: Training on maintaining high standards in cleaning, organization, and attention to detail for luxury homes.
Catering and Concierge Skills: Basic culinary and catering techniques along with concierge services such as event preparation, guest relations, and errand running.
Customer Service Excellence: Focus on communication, problem-solving, and handling difficult clients or situations professionally.
Cultural Sensitivity and Etiquette: Understanding diverse client backgrounds and providing services that respect cultural preferences.
Health and Safety: Ergonomic practices, avoiding injuries, and general physical well-being.
Mental Health Awareness: Stress management workshops, access to counseling or peer support groups.
Work-Life Balance: Time management and self-care practices to avoid burnout.
Financial Literacy: Budgeting, saving, and understanding financial planning for future security.
Rights and Advocacy: Education on workers' rights, legal protections, and how to advocate for fair treatment and compensation.
Career Advancement Opportunities: Helping workers build long-term career plans, including opportunities for advancement within Domestically ME, or entrepreneurial ventures in hospitality and related industries.
Peer Mentorship Program: Senior workers mentoring new hires, helping them adapt to the company's standards and culture.
Monthly Support Circles: Facilitated group discussions where workers can share challenges, offer advice, and support one another.
Workshops and Continuous Learning: Ongoing workshops on relevant topics such as new cleaning technologies, customer interaction trends, or leadership training.
Workers completing the program will receive a Certification of Excellence from Domestically ME.
Annual awards for ---- Employee of the Year, Most Improved, and Customer Service Star to recognize and celebrate accomplishments.
Delivery Method
In-person workshops: Hands-on practice and real-life simulations.
Online learning platform: Access to digital resources, videos, and assessments for flexible learning.
One-on-one coaching: Personalized guidance for those who need additional support.